Library Instruction by Design: Using Design Thinking to Meet Evolving Needs
Friday, June 1 • 2:30pm - 3:30pm
Chasing Outcomes: an exploration of barriers to progress in designing and assessing library instruction program learning outcomes

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The wish list of qualities for an ideal instruction program assessment plan is long and somewhat contradictory: it should be iterative and flexible enough to facilitate continual learning and adapt to change, sturdy enough to demonstrate progress and growth over time, aligned with institutional goals and informed by professional standards, on top of which it would be nice if there were some tangible outcomes for participants to keep them invested in doing work for a process that is never-ending by design. To meet these criteria, it can be tempting to tinker endlessly with perfecting a plan’s design without ever getting around to implementation. What’s an instruction coordinator to do?
This session will showcase the design methods attempted and lessons learned from a year-long project to establish new learning objectives and an assessment plan for a library instruction program, paying particular attention to everything that went wrong along the way. Using this experience as a case study, participants will be prompted to explore their own experiences and collaborate on flexible strategies for dealing with such issues as how to get buy-in, respond appropriately to concerns, negotiate tensions between institutional standards and unique library instruction contexts, and avoid wordsmithing documents into alphabet soup. We will further discuss the results of the project, and how stepping back to thoughtfully examine and address roadblocks led to a positive shift in focus that enabled us to stop planning and start doing.

Session Learning Outcomes
  • Participants will identify barriers to program design and implementation,
  • Participants will construct strategies for transitioning from design to implementation,
  • Participants will apply compassionate methods for learning from failure

avatar for Caitlin Plovnick

Caitlin Plovnick

Coordinator of Teaching and Learning, Seattle University, Lemieux Library

Friday June 1, 2018 2:30pm - 3:30pm
Maraschi University of San Francisco - Fromm Hall 2497 Golden Gate Avenue, San Francisco, CA 94118-4315

Attendees (43)